The South East Europe Customer Experience Awards honour the organisations, teams and individuals that deliver exceptional customer experience.
"What a fabulous experience this was, with so many CX professionals in one place! How can one leave without feeling even more motivated about putting customers at the heart of your business. Well done to judges who gave up their time - the effort and passion in those presentations was outstanding! "
Emma Sutton, Senior Customer Director EMEA, Cloud Transformation, Oracle
(Judge at UK Customer Experience Awards 2018)
"Not only was the event entertaining, it also provided an excellent opportunity to learn about CX efforts in a wide range of activities from an interesting mix of organisations."
Jan Rozendaal, Managing Consultant, Looyint
(Judge at International Customer Experience Awards 2018)
"We believe our colleagues are brilliant at what they do; they make it their personal responsibility to make things as easy as possible for customers. This nomination shows that all their hard work is paying off, and is being recognised."
Lee Robinson, Customer Service Director, Baxi Customer Support
(Finalist at UK Customer Experience 2016)
NOW TAKING PLACE FROM START TO FINISH
ON MAY 29TH
Using the latest videoconferencing technology. Join us. Share your story of digital success!
When you win, everyone can watch the awards ceremony ONLINE.
We will be broadcasting live on social media channels and YouTube!
NOW IS THE TIME.
We also have the opportunity to celebrate the people who have gone above and beyond the call of duty during these unprecedented times.
Introducing the CXTrendTalks
Running in parallel with the finalists presentations we will have 6 presentations from top companies about the latest CX trends.
In South East Europe, the importance of customer experience continues to grow. Businesses across the region appreciate the significance of putting customers at the heart of what they do, and it’s time for those efforts to get the recognition they deserve.
The South East Europe Customer Experience Awards is a fantastic way of celebrating and rewarding your team’s CX talent at an event that raises your profile and helps you attract new customers.
Keep up to date with Customer Experience news and information about the Awards.
We are quietly confident about all of our nominations, this is our first time here this year, so just being here is great itself! I'm in it to win it now! We want to show the steps we are taking as a company during our live presentations. And that is the reason why this event is a great opportunity for us!
Everybody from our team was so brilliant, it was amazing! I'm so excited because I won stuff a years ago but this award feels so much more. The company that I worked for feels like a family to me, we are all part of something special, so this really matters to us!
Bristan Group Ltd
There are 12 categories to choose from. They encompass sector-specific industries such as banking and telecoms, as well as application-specific areas such as best user experience and best use of social media. Every type of organisation has the chance to do well.
The more categories you enter, the greater your chance of winning! Each organisation can enter a maximum of 4 categories.
Ian Golding, CCXP
Ian is an internationally renowned leader in customer experience. Speaker, author, blogger, consultant, adviser and featured columnist and now also non-executive editor of CXM.co.uk. In his role as Chairman of the Awards Ian will assist us to ensure the CXA has a clearly articulated role in relation to promoting CX best practice. Ian will also be an advocate for the awards. In his own words.Read More
Host at Pojacalo podcast | TurnKey d.o.o.
Senior Consultant | Global Telco Consult (GTC)
Customer Experience Manager | BNP Paribas
Director | Radilica d.o.o.